Last updated: 23 October 2026
Namaste Yoga Centre is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains what personal information we collect, how we use it, who we share it with and the rights you have regarding your information.
It applies when you visit our website, contact us, book or attend classes, purchase Class Bundles or use our online customer account facilities.
We process personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
For enquiries about your personal information, please contact:
Namaste Yoga Centre
265A Ormeau Road
Belfast, BT7 3GG
Email: [email protected]
We collect personal information when you contact us, book a class, purchase a Class Bundle or use our website.
This may include:
Contact information: Your name, email address and telephone number.
Booking information: Classes booked, attendance records, cancellations and Class Bundle purchases, balances and expiry dates.
Payment information: Details of payments, transactions and refunds. Card payments are processed securely through Stripe, and we do not store your full payment card details.
Customer account information: Information needed to identify you and provide access to your bookings and Class Bundles.
Communications: Enquiries, correspondence and information you provide when contacting us.
Website usage information: Information about how visitors use our website, collected through cookies and analytics tools where permitted.
Health information
Customers may voluntarily tell their instructor about injuries, medical conditions or physical limitations that could affect their participation in a class.
This information is shared verbally to help instructors provide appropriate guidance. Namaste Yoga Centre does not routinely record or retain this information in its booking system or customer records.
We only collect personal information relevant to providing our services, managing bookings, communicating with customers and operating our website.
We use your personal information to operate Namaste Yoga Centre and provide our services.
This includes:
Managing bookings: Processing class bookings, cancellations, attendance and Class Bundle purchases.
Processing payments: Managing payments, refunds and financial records.
Communicating with customers: Sending booking confirmations, reminders, cancellation notices and important information about classes or changes to our services.
Providing customer accounts: Allowing customers to access and manage their bookings and Class Bundles through our website.
Responding to enquiries: Answering questions, providing information and dealing with customer requests.
Supporting safe participation: Taking account of relevant health information voluntarily shared with instructors during classes, without routinely recording or retaining it.
Improving our website: Analysing website usage to understand how visitors use our services and identify improvements.
Marketing communications: Sending news, offers and information about Namaste Yoga Centre where you have given consent or where otherwise permitted by law.
Meeting legal obligations: Maintaining records required for accounting, taxation and other legal purposes.
We do not sell your personal information to third parties.
Booking confirmations, reminders and other essential service communications are separate from marketing messages and do not require marketing consent.
We process your personal information under the following lawful bases:
Contractual necessity: To process bookings, manage Class Bundles, take payments and provide the services you have purchased.
Legal obligations: To maintain financial records and comply with applicable accounting, tax and other legal requirements.
Legitimate interests: To respond to enquiries, provide customer support, maintain the security of our website and booking system, and improve our services, where these interests do not override your rights.
Consent: To send marketing communications where consent is required, and to use non-essential cookies and analytics technologies where applicable.
Health information
Customers are encouraged to inform their instructor of any injuries, medical conditions or physical limitations that may affect their participation in a class.
This information is shared verbally to help instructors provide appropriate guidance during the class. Namaste Yoga Centre does not routinely record or retain this information in its booking system or customer records.
We do not use health information for marketing purposes.
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.
Customer details, bookings and Class Bundle information are managed through our website’s Amelia booking system.
Online payments are processed securely through Stripe. We do not store customers’ full payment card details.
Access to customer and booking information is restricted to authorised personnel who require it to manage Namaste Yoga Centre’s services.
We retain personal information only for as long as necessary to provide our services, maintain appropriate business records and meet our legal obligations.
Financial and transaction records may need to be retained for longer periods to comply with accounting and tax requirements.
When personal information is no longer required, we will take appropriate steps to delete it securely or anonymise it.
We use trusted third-party service providers to help operate our website, manage bookings, process payments and communicate with customers.
These include:
Amelia: Our online booking system, used to manage customer accounts, class bookings, attendance and Class Bundles.
Stripe: Our secure payment processing provider, which handles online card payments and related transactions.
Google Analytics: Helps us understand how visitors use our website, subject to applicable cookie consent requirements.
Mailchimp: Used to manage marketing communications and mailing lists, where customers have opted in.
We also use website hosting and email service providers to operate our website and communicate with customers.
We share only the information reasonably necessary for these services to operate. Where required, appropriate data protection arrangements are maintained with our service providers.
Some providers may process information outside the United Kingdom. Where this happens, we take steps to ensure appropriate safeguards are in place under applicable data protection law.
We do not sell or rent customers’ personal information to third parties.
We may also disclose information where required by law or to protect our legal rights.
Our website uses cookies and similar technologies to support essential functionality, improve the visitor experience and help us understand how the website is used.
Some cookies are necessary for the website, booking system and payment services to function correctly.
We also use Google Analytics to understand how visitors interact with our website, including which pages are visited and how visitors navigate through the site.
We use a cookie consent system that allows visitors to accept or reject non-essential cookies, including analytics cookies. These cookies are not set unless the visitor gives consent.
You can manage your cookie preferences using the consent controls on our website. You can also manage or delete cookies through your browser settings.
For more detailed information about the cookies we use and how to manage them, please see our Cookie Policy.
Under UK data protection law, including the UK General Data Protection Regulation (UK GDPR), you have certain rights regarding the personal information we hold about you.
These include the right to:
Access your information: Request a copy of the personal information we hold about you.
Correct your information: Ask us to correct information that is inaccurate or incomplete.
Delete your information: Request that we delete your personal information where we no longer have a legitimate or legal reason to retain it.
Restrict processing: Ask us to limit how we use your personal information in certain circumstances.
Object to processing: Object to certain uses of your information, including direct marketing.
Data portability: Request a copy of certain personal information in a commonly used, machine-readable format.
Withdraw consent: Where we rely on your consent, you may withdraw it at any time.
These rights are subject to certain legal conditions and exceptions. For example, we may need to retain transaction records to meet our accounting and tax obligations.
To exercise any of these rights, please contact us at [email protected].
We will respond to requests in accordance with applicable data protection law, normally within one calendar month. There is generally no charge for exercising your rights.
If you are dissatisfied with how we handle your personal information, you also have the right to raise a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.
We would welcome the opportunity to address any concerns directly before you contact the ICO.
We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, legal requirements or how we handle personal information.
Any updates will be published on this page, together with the date of the most recent revision.
We encourage you to review this policy periodically. Where changes significantly affect how we use your personal information, we will take appropriate steps to inform you.
Last updated: 23 October 2026
